Our mission at Essexkaftans is to provide you with the latest and greatest fashion trends, at an affordable price. We have a wide variety of products, from comfortable casual wear to elegant evening gowns, you'll be sure to find something that catches your eye. We pride ourselves on our first-class and second-class international shipping policies, which means your order will arrive within 5-10 working days from payment. If you have any questions about our products or shipping policies, don't hesitate to contact our customer service team. We are always happy to help.
Return & Exchange Policy
Our goal at Essexkaftans is to ensure that our customers are completely satisfied with their purchases. However, we understand that sometimes things don't work out, which is why we have a clear and fair return policy. If you need to return an item, please ensure that it is within 14 days of receipt, and that all tags are still in place. The garment must not have been worn and should be free from any stains, rips, or marks. Please note that all returns are paid for by the customer. Once we have received the garment and checked that it meets our standards, we will send a payment return to the customer's bank, or issue a credit note if required.